BAS 201: Customer Service Improvement Skill

Being organized means controlling the paper, the e-mail, the reading material and the inputs into and out of your office and your life. Organization is your ability to sort,filter and process all types of information effectively. It's how tidy your office and your home look, inside and out. It's how in-control you look and feel, inside and out. Being organized will give you more control over your life and your time. You MUST find the time and the self-control to achieve organization through proper systems

Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.In this fully revised and updated edition, Tracy adds two new chapters. The first explains how you can use technology to remind yourself of what is most important and protect yourself from what is least important. The second offers advice for maintaining focus in our era of constant distractions, electronic and otherwise.

Are your business goals being realized to their full potential?? Or are they falling into productivity potholes? Cynthia Kyriazis shares with you, the best organization and time-management principles of her 25-year professional career as a productivity trainer and coach.

Ethical dilemmas are tough problems to solve because they have a variety of implications, are worrisome and filled with intangibles. They may involve situations that are potentially harmful to people or to the planet and may affect a variety of stakeholders. But not all of them have multi-million euro implications; some of them occur day-to-day in our offices.

With a focus on improving mindfulness, motivation and productivity, this book offers sound, practical advice and strategies for self-care whatever your working environment and whatever stage you are at in your career.

Whether you are looking to make a career change, want to move up and get a promotion, want to increase your job skills, or simply find work that is more meaningful to you, this book will help you understand how to do your work with less effort. Entrepreneurs, professionals, coaches, coaching clients and others are taking Terri's tips and re-inventing or defining their work.