LibGuides: BAS 201: Customer Service Improvement Skill: Evaluating Sources

Evaluating Sources for Credibility

Purdue Owl: Evaluating Sources
The world is full of information to be found—however, not all of it is valid, useful, or accurate. Evaluating sources of information that you are considering using in your writing is an important step in any research activity.

Source Evaluation Checklist
A checklist to help you evaluate the credibility of your sources.
Source Evaluation Rubric
The Source Evaluation Rubric will help you assign a score to your sources and serve as a guide in evaluating your information sources. Tips on using the rubric are included.
Web Page Credibility Checklist
Use this checklist as a guideline to help you decide whether an online source is reliable.
The CRAAP Test Worksheet
Use this list to help you evaluate sources. Answer the questions and rank each with a score from 1 to 10. Add up the scores to get an idea of whether you should use the resource.