COM 252: Intro to Interpersonal Communication

Better Conversations Every Day provides practical tips, tricks, and concepts that anyone can use to communicate better, connect more deeply, build trust, and be more satisfied-inside and outside of work.

Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict.

his handbook comprehensively covers the field including research on processes of social influence, the role of communication in the development, maintenance and decline of close personal relationships, nonverbal communication, cognitive approaches, communication and conflict, bargaining and negotiation, health communication, organizational socialization and supervisor-subordinate communication, social networks, and technologically-mediated interpersonal communication.

Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: • Solve common communication problems. • Communicate with different personality types. • Read non-verbal cues. • Improve listening skills. • Give effective feedback. • Be sensitive to cultural differences in communication.