COM 252: Intro to Interpersonal Communication

This site for teens contains three links to useful and practical information related to conflict resolution. The links (on the left in the orange box) are titled Beyond the Blame Barrier, Being a Skilled Negotiator, and Family Problem Solving.

This detailed essay explains the importance of cultural competency in conflict management. A useful list of additional online sources follows.

This useful checklist offers many items to consider when involved in interpersonal conflict. Each item includes links to more information.

The author of this article outlines some generalizations about cultural and national approaches to negotiation.

A trainer and educator makes a point about how growth in an organization is limited without conflict. The article also briefly explains five conflict styles.

Get practical tips for resolving conflict.

This comprehensive article contains many useful suggestions for how to resolve conflicts and manage personality differences in groups.

A conflict resolution practitioner discusses the role of gender in conflict.

This page contains a summary of a popular book, written by two negotiation experts, on the subject of negotiating.

Read a step-by-step discussion of the win-win conflict resolution method.

Check out this brief explanation of the win/win approach to conflict resolution.

Read articles about conflict prevention in the workplace. Scroll down to access free articles.

Read a brief explanation of five different conflict styles. Also included is a brief self-test to determine your own conflict style.

This site provides a comprehensive collection of links to information on passive aggressiveness.

The Conflict Resolution Network details twelve skills necessary for solving any conflict, including the “win-win approach” and “appropriate assertiveness.”

This site has a helpful step-by-step process for assessing a resolving conflict in marriage situations.

This site provides a description of five key attributes to online communication and hints for avoiding conflict online.

This article outlines how individuals can change their behavior and attitude during conflict.

This article outlines how individuals can modify their behavior to help positively influence their emotions during conflict.

This article explains the importance of facing and not avoiding conflict in your marriage.